The following items are not suitable for transport with us and should not be booked through our network.
Please note that this is not an exhaustive list - if the items you want to ship are not listed, and/or if you are unsure as to whether the Goods you wish to ship are suitable for transport with us, please contact out customer services team here where we will be able to confirm for you.
As a booking agency we reserve the right to charge customers extra should our carriers pass on an additional charge. We will always endevour to fight a customers corner should they feel a charge is unjust. We aim to be open and honest about the way we trade which is why any and all potential charges are shown below in detail.
- Failed collection charge = £20 + vat (Per consignment)
- Failed delivery charge = £20 + vat (Per pallet)
- Pallet and wrap = £25 + vat
- Repackaging = £25 + vat
- Saturday Delivery = £40 + vat
- Oversize charge = Requote based on overhang through the Pallets4Delivery.com system
- Timed delivery (within 2 hours) = £30 + vat
- Cancellation fee = £15 (This can take upto 7 working days)
- Storage charges for un-deliverable returns = £5 per cubic meter per day
- Return to sender charge = The original shipment value charged again